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KEAN FAQ

Understanding KEAN: Your FAQ Guide

Find answers to common questions about KEAN, our manufacturing capabilities, customization services, quality control, order process, packaging and delivery. Explore the information you need to make your sourcing process easier and more efficient.

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50+ in-house designers & engineers

CONTENTS

Ordering Information

Customization Details

Factory-Related 

Certification

Product-related

Packaging/After-sales Service

Fees and Costs

Ordering Information

Contact us by email:sale@keansilicone.com, our sale team will follow up on your order
Yes, and it depends on product. In most cases, our MOQ starts from 100 pieces per color.
Opp bags, paper box, window box, color box and customized packaging.
Samples are usually shipped on the same or next business day after order confirmation.
61#Caizi North Road Shangmugu pinghu Longgang District, Shenzhen, China
Yes, flexible color and style combinations are available based on MOQ.
Sure, we offer free samples, you only need to cover the shipping cost.
Sure, and we offer various printing method for you to choose from.
Normally it takes 30-45 days
Yes! we offer tiered pricing for large order, buy more, save more!

Customization Details

Yes! we offer one-stop custom baby feeding product service to fullfill all your private label and branding requirements.
2D,3D drawing file, and the specific requirement.
The price for screen printing is 0.07-0.08 USD/pcs
Sure, for customized products, we will send samples to customers for approval.

Certification

Available certificates for different markets：

• LFGB (Germany food contact)

• FDA 21 CFR (US food‑contact)

• EN 71‑1/2/3/12 (Toy standard for baby silicone products)

• CE / GPSR compliance for EU market

• Reach SVHC, RoHS

 

Note: Certificates belong to raw‑material level; final‑product test can be arranged as your request.

Packaging/After-sales Service

Yes, send us your requirements, our packaging design team will handle that.
Yes, we can. We have worked with many Amazon sellers across multiple marketplaces and are familiar with their requirements.

Fees and Costs

Tooling Fee; Product Design Fee (Optional). If you don’t have your own design, we can create a design proposal based on your requirements. Logo Printing Fee; Custom Packaging Fee (Non-custom packaging is significantly cheaper). We provide free 3D printed samples for shape confirmation; more refined 3D prototype samples require an additional fee. Additional testing fees (e.g., F963, EN71, etc.) apply.

Still Have Questions?

If you cannot find the answer you’re looking for, feel free to contact our team. We’re here to help.

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