Your privacy matters to us. Learn how KeanFactory collects, uses, and protects your information.
Last updated: September 21, 2026
Shenzhen Kean Silicone Product Co., Ltd. (“KeanFactory,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.keanfactory.com, submit an inquiry or request for quotation, upload files, subscribe to our communications, or otherwise interact with us.
We may collect personal information that you voluntarily provide to us when you contact us, submit an inquiry, request a quotation, subscribe to communications, or otherwise interact with KeanFactory.
This information may include:
When you visit our website, we may also automatically collect certain technical and usage information, such as your IP address, browser and device information, approximate location, pages viewed, referral source, interactions with our website, and cookie or similar technology identifiers.
As part of an inquiry, quotation request, product development project, or other business communication, you may choose to provide or upload files to us.
These files may include product drawings, PDFs, CAD files, 3D models, STP/STEP files, logos, product photographs, design specifications, and other product or project-related materials.
We use these materials primarily to evaluate your requirements, prepare quotations, assess manufacturing feasibility, communicate about your project, develop products, and provide requested services.
Please do not include unnecessary personal information or sensitive personal information in files submitted to us.
We may use personal information to:
Where required by applicable law, we process personal information on an appropriate legal basis, which may include your consent, taking steps at your request before entering into a contract, performance of a contract, our legitimate interests, or compliance with legal obligations.
If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you information about KeanFactory products, manufacturing capabilities, company news, and other relevant business information.
Where permitted by applicable law, we may also communicate with existing business contacts about products or services that may be relevant to their business relationship with us.
You can unsubscribe from marketing communications at any time by using the unsubscribe method provided in the communication or by contacting us at info@keansilicone.com.
Unsubscribing from marketing communications will not prevent us from sending communications that are necessary to respond to an inquiry, provide requested services, or manage an existing business relationship.
Our website uses cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, measure performance, and support advertising and marketing activities.
Where required by applicable law, non-essential cookies and similar technologies are used based on your consent.
You can use our cookie consent tool to accept, reject, or customize applicable cookie categories and to change your preferences at any time.
For more information about the cookies and similar technologies used on our website, please see our Cookie Policy.
We use Google Analytics to help us understand how visitors use our website and to improve website performance and user experience.
We may use Google Ads and related Google technologies to measure advertising performance and conversions and, where permitted, support advertising and remarketing activities.
We may also use the Meta (Facebook) Pixel and related Meta technologies to measure website activity, understand advertising effectiveness and conversions, and, where permitted, support advertising and remarketing.
The information processed through these technologies depends on our configuration, your consent choices, and the applicable services and policies of these providers.
We use third-party services to operate, secure, analyze, and improve our website and to communicate with visitors and customers.
These services may include:
When you interact with these services, the relevant provider may process information in accordance with its own privacy practices and applicable terms.
We may disclose personal information to service providers and business partners that assist us with website hosting, security, analytics, advertising, communications, customer support, and other business operations.
We may also disclose personal information when required by applicable law, regulation, legal process, or governmental request, or where reasonably necessary to protect our rights, business, users, or others.
We do not sell personal information for money. However, certain uses of advertising and analytics technologies may be considered “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws. Where applicable, eligible users may exercise the rights provided under those laws.
KeanFactory is operated by Shenzhen Kean Silicone Product Co., Ltd. in China and serves customers and website visitors internationally, including in North America and Europe.
Personal information may therefore be processed in China and in other countries where our service providers operate. Data protection laws in these countries may differ from those in your country or region.
Where required by applicable law, we take appropriate steps designed to provide safeguards for international transfers of personal information.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, managing customer and business relationships, maintaining project and transaction records, complying with legal obligations, resolving disputes, and establishing or defending legal claims.
Retention periods may vary depending on the nature of the information, the purpose for which it was collected, our ongoing business relationship with you, and applicable legal requirements.
When personal information is no longer reasonably necessary, we will delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
These rights vary by jurisdiction and may be subject to limitations or exceptions under applicable law.
To submit a privacy request, please contact us at info@keansilicone.com. We may need to verify your identity before completing certain requests.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of third parties, and their handling of personal information is governed by their own privacy policies and terms.
Our website and services are intended primarily for businesses and business professionals and are not directed to children.
We do not knowingly collect personal information from children through our website where prohibited by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or applicable legal requirements.
When we update this Privacy Policy, we will revise the “Last updated” date shown at the top of this page.
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:
Shenzhen Kean Silicone Product Co., Ltd.
KeanFactory
No. 61, Caizi North Road, Pinghu Street
Longgang District, Shenzhen City
Guangdong Province, China
Website: www.keanfactory.com
Email: info@keansilicone.com
